Download via app

Hello
I am on week 3 but I wanted to revise week 2 use if the app but it won’t play. I’ve gone back into the email and clicked download but it still won’t play on the app and the cloud symbol is still on weeks 1 and 2. I was looking for advice as to how to download the lessons onto the app?
Many thanks in advance

Sorry the cloud icon is still on weeks 2 and 3 not week 1

Sorry that you’re having problems Elizabeth.

Ivan, @Kinetic is probably the best person to deal with this.

I hope you get it sorted soon. :slightly_smiling_face:

1 Like

If you hold your finger on the cloud symbol, you should have an option to download appear - at least, that’s how it works on an iPhone. Worth a try @elizabeth-blanche?

2 Likes

Thank you

1 Like

Cheers - that’s what I would’ve suggested too :slight_smile: You can also try uninstalling the app and reinstalling it, if not. If you still have trouble after that, we’ll ask the author of the app for further advice!

3 Likes

Thank you