Trouble accessing advanced content

same … it’s either update the app, or update the website. Doesn’t bother me which way we go on this. The necessary change to the app (already implemented in the beta version) is pretty straightforward… the info on the advanced content is already provided by the website API, it’s just tucked away in a different corner of the JSON than the apps have been trained to look.

1 Like

Hi I’ve got an android and having trouble accessing the advanced content through the app. I’ve been advised to log in and out, reinstall the app. I’ve done both and still can’t access the material. I’ve read a few threads about changing from South Wales to NW and I’ve done that but still can’t access the material. Please advise

The android app doesn’t currently show advanced content.
But the same method you can use on a computer (basically, using a browser, like Chrome) works fine with Android phones. Are you familiar with it?

1 Like

Many thanks Gisella. What a shame I can’t do it through the app.
I’ll see how I get on

We’re going to get it supported in the app before too long - just need some code changes to the website to make that possible, as I understand… :slight_smile:

1 Like

Thanks Aran. Good to know that

2 Likes

I am not able to access the Advanced content with a message appearing saying no lessons available.
I would like to keep my momentum with the lessons so would appreciate help tp get the Advanced content on my android Samsung Galaxy S8

2 Likes

Hi des,

If you have internet/ Wi-fi access on your phone you can pick it up via a browser. Go to the SSIW website in the browser and log in.

You can also save the mp3 to your phone so you can access it anytime. See image below.

Let me know how you get on - I can help if you need it.

:slight_smile: Rich

1 Like

Hello Rich
I have worked through the 3 Levels with no probem using mp3 player but no Advsnced content available
Regards
Des

Hi Des,

Yes I think the advanced content doesn’t display in the Android app yet - it needs a tweak which is still on the ‘to do’ list.

But there are a couple of ways of getting round it…

  1. you can go to the SSIW website on your phone using a browser. If you log on using your SSIW user and password and go to the Advanced content tab you can actually play it from there - plus there is a link to download the file as an mp3 (shown in the image in the post above). This is quite easy to do - I could help you through that if required.

  2. An alternative if you use Google Drive and have it on your phone is to use eg your PC or Mac to save the file to your Google drive using a browser . Easy if you are a Google drive user - if not option one is provably more straightforward.

Rich :slight_smile:

2 Likes

Morning Rich
I have managed to get Advanced mp3 files onto my phone and this may be a way for others who like myself can use a pc but have no great technical knowledge
Connect phone to pc
Using Browser on pc open SSIW and log in
Click on Learn (in banner) and click on Advanced Content
If doing this for first time then scroll down to the bottom
Right click on “click here to download this recording as a mp3”
Click on Save link as and save wherever you want (I put on Desktop)
Close SSIW - Open File Explorer and drag and drop the mp3 file to the phone

Hope this may be of help
Regards
Des

2 Likes

Yep that sounds a good approach too - well done - good thinking :+1:

Rich :slight_smile:

1 Like

Hi, any update on accessing Advanced via the app yet please? It seems to have been a few months since this was mentioned last.
Many thanks.

1 Like

@jamesmahoney @Kinetic where are we on this? Is it a ‘make puppy-dog eyes at a generous volunteer’ time, or ‘set aside some dev time’, er, time…? :slight_smile:

Hi Judith,

I have just been looking back at previous posts to see where we were last time there was this kind of conversation …which went as in italics below:

( I use iPhone and know definitely that it works in iPhone on the beta version - are you on iPhone or Android? I think it is working on the standard Android version. )

There is a beta version of the iPhone version here

I don’t use the Android version but I think that has been updated … others would have to confirm.

Alternatives are going to the SSIW website on your phone/ tablet or saving the audio onto google drive or iCloud (this method also allows you to pick up the Transcript and translation on your phone/tablet).

2 Likes

I never listened to Advanced content on the phone so far (always on computer or iPod), but I have the app installed.
I see an Advanced content section, but there’s nothing in it (or if there is anything I can’t see it!)

2 Likes

A bit of both, I think - it’d probably need to be the former first, and then I imagine I’d likely need to implement some stuff API-wise once we know what @jamesmahoney needs from me on that front?

1 Like

The issue is that the Android app thinks in terms of lessons that have files, like this:

  • course
    • lesson
      • mp3
    • lesson
      • mp3
    • lesson
      • mp3

But the advanced content is simply a bunch of files linked to the course, like this

  • course
    • mp3
    • mp3
    • mp3

The growth club content (which used a similar quick and basic web page approach to display all the content) worked because that happened to be arranged into lessons.

I can add something into the App to convert the data back into the structure it needs. This is how it looks
There’s nothing I can do about getting the interviewee’s names in there because the data doesn’t support it in a way that’s not massively painful to extract.

3 Likes

Are there any likely timescales for when you’ll revisit how the advanced content is handled? This will likely affect (i.e. break) this slight hack I’ve had to introduce.

2 Likes

Hi Rich,

Sorry for the delay … had a few days away down in S Wales (Kidwelly and then Oxwich Bay) … really disappointed that I didn’t get to practice my Welsh … it doesn’t seem to be exactly popular down there :frowning:

… I digress … I’m using Android on my phone. Up to now I’ve had to go to the website to access the advanced content.

Many thanks,
Jude