SSi Forum

Problems with app on android


#1

I had been working through the level 1 challenges but needed to replace my phone. After downloading the new app I can only access the Introduction and challenge 01 (I had got up to challenge 10).

Tried uninstalling and reinstalling several times but no joy.

Has anyone else had the same problem?


#2

Hi @mark-young

Are you able to see the challenges on the SSIW website in a browser?

In which case are you definitely using the same login on the App? - as it sounds like it hasn’t picked up your membership entitlement.

Rich :slight_smile:


#3

I hope all’s sorted now @mark-young, but if not, contact admin@saysomethingin.com, and I’m sure they’ll be able to deal with it for you,